Cologne wkndr

FAQ

When does the Cologne Weekender take place?


The weekender will be from the 1st to the 3rd of July 2022.




When can I purchase tickets for events?


Our ticket shop listing all events will open very soon. Keep your eyes on our social media pages.




Do you offer party package tickets?


You will have the possibility to purchase one ticket for all events in addition to VIP arrangements at certain events.




When and where is the carnival street-parade?


We are joining the CSD Parade on Sunday the 3rd July 2022 with the first ever Caribbean Carnival truck. The journey will lead us through the vibrant city centre of Cologne. The official starting point will be announced by the organisers, a few weeks before the start of the parade. So as soon as we have this info, we'll share it with you. Exciting!




How can I join the band?


You can join the band by visiting our costume shop and making your purchase of either costume or t-shirt package. Once your order is successful, you're then registered to join our band for the parade on Sunday 3rd July 2022. An email with all relevant information will be sent to you explaining all further steps in detail.




Can I make a deposit for my order?


Unfortunately we do not offer partial payment. However, if you become a member of the Soaked in Soca nonprofit, you automatically qualify for cool perks, one of which is 10% discount on purchases in the costume shop.




Can I join the band with my own customized costume?


It is not allowed to join our band with your own costume. Our security team will immediately remove anyone seen in the band not wearing a costume or t-shirt purchased from our costume shop.




Will drinks & food be offered during the parade?


For all masqueraders and members of the band, there will be a limited selection of snacks & beverages (alcoholic &non-alcoholic) available.




How can I get my costume?


We will offer two pick-up dates. Friday 1st July at midday and Saturday 2nd July in the morning. More info on exact location and pick-up times will be published and emailed to you when we are closer to the parade date.




What happen if the events/parade gets cancelled or postponded due to covid?


Just as in the past, we would always try to find alternatives before canceling any event. Nevertheless if we have no choice and must cancel or postpone, all party tickets will be refunded. Concerning purchases of costumes, t-shirts and fun-mas items, there will be no refunds on these orders. All confirmed orders will be completed as planned and the pick-up dates will commence as usual. It will be your responsibility to collect your order on one of the designated dates/times in Cologne. If you cannot make it to Cologne to pick up your order please let us know at-least 24 hours in adance. We will hold orders for a total of fourteen days after the final pick-up date. All costumes still in our possession after this date, will be re-sold to local theater comapnies and t-shirts packages donated as clothing to charities.




Where should I stay?


You will want to find accomodation in or close to the city centre. However, Cologne has a very good public transport system so you most likley would never have to travel for more than 40 minutes if you do choose to book accomodation out of the city centre. During the summer there are usually good deals on airbnb.com or booking.com. One thing is for sure! This weekend will be an extremely busy weekend in Cologne so we recommend that you book your accomodation and travel as soon as possible.




I purchased a costume. Can I bring someone along to join the band with me?


Unfortunately only persons in costume or t-shirts purchased from us and wearing an official wristband, would be allowed to join our band. All intruders will be immediately removed by security.




Do you ship the costumes/t-shirts/fun-mas?


We do not ship and only offer pick-up on the specified distribution dates, which you will receive via email as we get closer to the parade date.




Can somebody else pick-up my costume?


Please let us know in advance if you intend to have someone other than yourself pick up your costume. We will need that person's full name and a copy of their picture ID to ensure that the right person collects your order. This person must also walk with your costume invoice. Contact us if you have any questions.




How can I pay for my costume/fun-mas/t-shirt?


We accept Credit Cards and bank transfer.




The costume I want is sold out. Can I be placed on a waiting list?


If your desired costume is sold out please send us an email and we will put you on the waiting list. Send your request to costumes@soakedinsoca.com and if anything becomes available we will immediately contact you.




What do I have to bring when collecting my costume?


Please bring your costume invoice and your ID. Both are needed! No costume pick-up without either one.




What do I get when I come to costume distribution?


You will receive your costume box, goody-bag with carnival essentials and an offical access wristband. Your costume is not complete without this wristband. Any masquerader not wearing their wristband will be immediately removed from the band by security so please be very careful as to not misplace it.




When does registration close?


Registration for Costumes & Fun Mas closes at 21:00 on 01. April 2022. Registration for T-shirts closes at 21:00 on 01. June 2022.




Can I get a refund for my costume/fun-mas/t-shirt purchase?


You can request a refund within ten (10) days of your payment. If you make a request after this period, no refunds will be issued.




I made an order but received no confirmation email.


Please check your jukmail or spam. It is highly possible that we were detected as spam if you've never received an email from us in the past. If our email did go to junkmail/spam, please add us to your contact list to avoid you missing important emails from us in the future.




Can I use my costume to join a band at other carnivals?


Once you purchase a costume from us it belongs to you and you are free to use it however you see fit. However, it is your responsibility to get permission from the band you intend to join. We do trust that you will respect our brand and not use our products in environments that do not align with what we stand for.




Can I purchase wings for my male costume?


Yes of-course! Please send a message to costumes@soakedinsoca.com and let us know what items you want to add to your order. As soon as we receive your mail, we'll get in contact with you to discuss things further.





QUESTIONS?

Your question is still not answered? Send a message to carnival@soakedinsoca.com

Please stay up to date on our social media platforms for all relevant news and information.